Rico's American Grill - Feedback

The reservation by open table did not work, but they could put us quite quickly. the staff was incredibly friendly and the food was great! read more The reservation by open table did not work, but they could put us quite quickly. the staff was incredibly friendly and the food was great!

Was not impressed by something really except our server he was very friendly and helpful. Eating was just ok, no was hot, or tasted very good. the schoolgirls w... read more Was not impressed by something really except our server he was very friendly and helpful. Eating was just ok, no was hot, or tasted very good. the schoolgirls were a sweat. no help what they were only rude and had no idea what was going on. manager there was that they are new, but be nice and manating has nothing to do with being new to their job! it was not a good way to end our journey. kinda disappointed that such a high-end resort had so bad service and eating in their restaurant.

Eating was okay, nothing special, but not bad. the menu options are decent. the decoration must be updated somewhat. we went on a Saturday night, around 19 o'cl... read more Eating was okay, nothing special, but not bad. the menu options are decent. the decoration must be updated somewhat. we went on a Saturday night, around 19 o'clock and the place was quite empty. that's good if you just want to fall in and get something to eat, but probably not a good sign.

Suzanne was great! she was quick and helpful with the menu. read more Suzanne was great! she was quick and helpful with the menu.

The hostess was a bit rude and wouldnt even check for the reservation. Our waitress rushed us and was asking for orders before we even sat down. Food was pretty... read more The hostess was a bit rude and wouldnt even check for the reservation. Our waitress rushed us and was asking for orders before we even sat down. Food was pretty good.

Reservation through Open Table didn’t work, but they were able to seat us pretty quickly. Staff was incredibly friendly and food was great! read more Reservation through Open Table didn’t work, but they were able to seat us pretty quickly. Staff was incredibly friendly and food was great!

Was not impressed by anything really except our server he was very kind and helpful. Food was just ok none was hot, or tasted very good. the front desk girls we... read more Was not impressed by anything really except our server he was very kind and helpful. Food was just ok none was hot, or tasted very good. the front desk girls were a joke. No help whatsoever they were just rude and had no clue what was going on. Manager blamed it on them being new but being nice and having manners has nothing to do with being new to your job! Was not a very good way to end our trip. Kinda disappointed that such a high end resort had such bad service and food at their restaurant.

The food was ok . Nothing special, but not bad either. The menu options are decent. The decor needs to be updated a bit. We went on a Saturday night, around 7pm... read more The food was ok . Nothing special, but not bad either. The menu options are decent. The decor needs to be updated a bit. We went on a Saturday night, around 7pm and the place was pretty empty. That 's good if you want to just drop in and get some food, but probably not a good sign either.

Suzanne was great ! She was fast and helpful with the menu . read more Suzanne was great ! She was fast and helpful with the menu .

Late supper sandwiches were very good. We had a grilled turkey on Cibatta Roll and a Turkey club sandwich. The sweet potatoes fries were severely undercooked an... read more Late supper sandwiches were very good. We had a grilled turkey on Cibatta Roll and a Turkey club sandwich. The sweet potatoes fries were severely undercooked and when returned were remade and quickly corrected to satisfaction. I would say prices were slightly higher than we are used to paying.

The food here is delicious! I highly recommend trying the Huevos Rancheros for breakfast. read more The food here is delicious! I highly recommend trying the Huevos Rancheros for breakfast.

I went here on my birthday for lunch with my grandmother by total mistake! Ended up being the best tacos I have ever had. My waiter was friendly and has a great... read more I went here on my birthday for lunch with my grandmother by total mistake! Ended up being the best tacos I have ever had. My waiter was friendly and has a great sense of humor. The birthday desert was also amazing! Thank you for brightening up my birthday!

Love Rico's! We go there for dinner every Christmas Eve, at a minimum. They have good artisan-type American food, and we always enjoy ourselves. Jim took great... read more Love Rico's! We go there for dinner every Christmas Eve, at a minimum. They have good artisan-type American food, and we always enjoy ourselves. Jim took great care of us tonight, and we had a great time. Dad said the carrot cake was some of the best he's ever had.

This restaurant is a delightful place to dine! The exterior is charming, adorned with beautiful flowers. Upon entering, we were greeted warmly with smiles. I or... read more This restaurant is a delightful place to dine! The exterior is charming, adorned with beautiful flowers. Upon entering, we were greeted warmly with smiles. I ordered the classic cheeseburger meal with fries, and it was not only delicious but also a generous portion. My friend opted for the chicken quesadilla, which was equally tasty. If you're seeking a restaurant with delicious food, excellent customer service, and affordable prices, I highly recommend giving this place a try.

I've come to this Hilton several times throughout the years for a conference. This restaurant has always been clean with great service BUT what has happened is... read more I've come to this Hilton several times throughout the years for a conference. This restaurant has always been clean with great service BUT what has happened is a downgrading in the available menu items. Hilton has done a disservice to its guests by reducing the available menu options.