Rico's American Grill - Phoenix

Reservation through Open Table didn’t work, but they were able to seat us pretty quickly. Staff was incredibly friendly and food was great! read more Reservation through Open Table didn’t work, but they were able to seat us pretty quickly. Staff was incredibly friendly and food was great!

Was not impressed by anything really except our server he was very kind and helpful. Food was just ok none was hot, or tasted very good. the front desk girls we... read more Was not impressed by anything really except our server he was very kind and helpful. Food was just ok none was hot, or tasted very good. the front desk girls were a joke. No help whatsoever they were just rude and had no clue what was going on. Manager blamed it on them being new but being nice and having manners has nothing to do with being new to your job! Was not a very good way to end our trip. Kinda disappointed that such a high end resort had such bad service and food at their restaurant.

The food was ok . Nothing special, but not bad either. The menu options are decent. The decor needs to be updated a bit. We went on a Saturday night, around 7pm... read more The food was ok . Nothing special, but not bad either. The menu options are decent. The decor needs to be updated a bit. We went on a Saturday night, around 7pm and the place was pretty empty. That 's good if you want to just drop in and get some food, but probably not a good sign either.

Suzanne was great ! She was fast and helpful with the menu . read more Suzanne was great ! She was fast and helpful with the menu .

The reservation by open table did not work, but they could put us quite quickly. the staff was incredibly friendly and the food was great! read more The reservation by open table did not work, but they could put us quite quickly. the staff was incredibly friendly and the food was great!