Casba - Feedback

Cafés, Australian, Restaurants
Castle Hill | Castle Towers, Castle Hill, The Hills Shire, New South Wales NSW 2154‎, Australia

Reviews

Overall Total Score
1.9 out of 5
Below average | 13 reviews

Was Meda Metz at Casba a mag?
Went here with a medium sized group with various food requirements (Coeliac, other allergies, veggies, young kids) and everyone found something they liked. The service was pretty slow but on this ocassion it didn't matter to us. View all feedback.

What User dislikes about Casba:
We went lunch at Casba restaurant after there was a change in management. We found the price to be on the high side, menu just ordinary and the food was mediocre. On settling the bill, we were told Amex was not accepted even though there is an Amex card sign displayed at the cashier and they are using Amex reservation tag on the table. Needless to say, we were disappointed and found the cashier (possibly the owner) u... View all feedback.

Reviews from various websites

Menu
1.8 ★ from 13 reviews

We went lunch at Casba restaurant after there was a change in management. We found the price to be on the high side, menu just ordinary and the food was mediocre. On settling the bill, we were told Amex was not accepted even though there is an Amex card sign displayed at the cashier and they are using Amex reservation tag on the table. Needless to say, we were disappointed and found the cashier (possibly the owner) unfriendly. We would recommend this cafe.

The food is very ordinary and overpriced. $18.95 for a basic melt no fries and a garnish from the 1990's. Had to keep asking for table water and all you get is 3/4 Luke warm glass of water. They don't do bottles or jugs. Waiters kept hassling us to order. Later when we wanted additional help found it hard to get hold of anyone. Wish I had checked TripAdvisor before eating here. Don't eat here plenty of other coffee shops to choose from in Castle Towers.

It was as good as we could want for a snack style lunch. Staff were efficient and friendly and the food standard was adequate.

Very disappointed with the food and service. Prices were on the high side and taste is just ordinary. No doubt they displayed sign accepting American Express and using American Express reservation tag, the cashier (possibly the owner) refused to accept Amex on payment. It was finally accepted reluctantly after we told him that we checked with the waiter prior to order. Very unprofessional.Will not visit again. There are other better cafes in Castle Tower.

$3.50 surcharge per person.Not sure if that's if you only order coffee, but that's pretty ridiculous. Even if you're worth 100 million, that's still a bad investment if Gatoni across from seafolly is literally 25 steps away and efficient. Poor people working there having to tell customers that there is a hidden cost.

Last update: 20.11.2017

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