Riverboat Landing - Wilmington

‘! VALENTINES RUINED! Absolutely the worst customer service I have ever experienced!” I wanted to reserve a balcony seat 4 days in advance for me and my fiancée... read more ‘! VALENTINES RUINED! Absolutely the worst customer service I have ever experienced!” I wanted to reserve a balcony seat 4 days in advance for me and my fiancée. They sent me an email stating that the time I had asked to reserve was not guaranteed. I answered with an email asking and saying, Ok, when could you guarantee a balcony seat? That's practically why I'm going to your restaurant. then they had the nerve to cancel my reservation while they found it. “This is a little insulting for the staff who tries to offer high quality food and service every day. This was an automated message to prevent overbooking. I will cancel your reservation I'm sorry, but when do you have a better time than offensive? I would never suggest this place to anyone. if you can't treat me like an estimated client from the gate, why would I ever give you my money.

The location is excellent, but the menu and furnishings leave much to be desired, medium best. The waiting staff was behind and seemed to be a little overwhelme... read more The location is excellent, but the menu and furnishings leave much to be desired, medium best. The waiting staff was behind and seemed to be a little overwhelmed, which seemed strange when the restaurant was not particularly busy. Obviously, the restaurant might need a new management with a few shipping companies and a better menu.

My family was for a wedding in town. Ten of us ate at Riverboat Landing for dinner. I had to change the reservation several times and there was never a problem... read more My family was for a wedding in town. Ten of us ate at Riverboat Landing for dinner. I had to change the reservation several times and there was never a problem with it. The only thing we didn't like was the limited menu as it was Valentine's Day. We had already looked at the regular menu on lineC and had decided what we wanted. Other than this great experience and good food!

Went for NYE dinner with friends. Food was good, drinks weren't bad either. I've had the salmon twice here and have not been disappointed. Asparagus was too sal... read more Went for NYE dinner with friends. Food was good, drinks weren't bad either. I've had the salmon twice here and have not been disappointed. Asparagus was too salty and mushy but everything else was fine. Went later in the evening and service was a bit lacking but I like the restaurant.

They sat us at a tiny table for two when there was an empty table for four the entire time. The waitress disappeared for long periods of time and the room was v... read more They sat us at a tiny table for two when there was an empty table for four the entire time. The waitress disappeared for long periods of time and the room was very noisy. However the food was very good.