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Contribute FeedbackThe consensus regarding the restaurant is mixed. While some customers have expressed disappointment with the high prices and lackluster food quality, others have praised the exceptional service and delightful ambiance. Overall, reviews range from complaints about noise and pricing to compliments on the personalized service and delicious food offerings. The restaurant seems to excel in certain areas such as service quality, while falling short in terms of value for money.
The experience was wonderful with our kids and our server was impeccable with his service and small talk.
The food was amazing. The service was exceptional. We were close to the piano. The music was great, but it was a little loud at our particular table. I loved the experience overall!
We were early and they still sat us at a wonderful table. Service and food was excellent!
Thoroughly enjoyed our high tea. Such elegant surroundings. Our server Manon was lovely. Very attentive. Would definitely come visit next time I'm in Victoria.
Tea at the Empress was a lot of fun! You are able to pick which tea you want served. There were 3 of us so we were able to try different ones which was nice. They then served us a tiered plate which had desserts on the top one of each kind to everyone, sandwiches in the middle and scones on the bottom. There was a nice variety of sandwich fingers. The scones were to die for!!!! The desserts were ok not a huge fan. But overall experience was fantastic!!!
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