Imperial Banquet - TUGGERAH

I had to wait for 5 minutes to be served, and during that time an elderly woman got into a confrontation with a coworker that led to both of them being fired. F... read more I had to wait for 5 minutes to be served, and during that time an elderly woman got into a confrontation with a coworker that led to both of them being fired. Finally, when I was served, the crispy boar with fried rice was extremely unappetizing. I will not be returning to this restaurant due to the poor customer service experience.

We chose our favorite meal, BBQ crispy pork, and upgraded instead of jasmine rice with fried rice. It's a shame that the quality has declined from nice to not g... read more We chose our favorite meal, BBQ crispy pork, and upgraded instead of jasmine rice with fried rice. It's a shame that the quality has declined from nice to not good now.

Condemned our order, eating was bad and service terrible. that was a great place earlier, but we won't go back. read more Condemned our order, eating was bad and service terrible. that was a great place earlier, but we won't go back.

What can I say?, we were often imperial banquet and recommended it everyone. We bought some more ripped out on the other day and thought it wasn't up to the usu... read more What can I say?, we were often imperial banquet and recommended it everyone. We bought some more ripped out on the other day and thought it wasn't up to the usual standards and thought they could have just one off day....but after we go to eat today. how wrong we were. the black bean was tasteless with a thin watery sauce, the rice that was the best on the coast before was absolutely tasteless, and the rich bark was not sure whether it was a curry or satay?! I asked about our money back because it wasn't worth telling it was served, the girl said there okay, and then she decided we didn't have our money back. after her money was returned I was back. this was formerly the best Chinese on the coast, but beware REGULARS....IT is under new ownership and that is what it was rubbish. never.

This is always our “go to” Chinese when we are in this area. It used to have the best food. This visit was a little different. No staff, tables took forever to... read more This is always our “go to” Chinese when we are in this area. It used to have the best food. This visit was a little different. No staff, tables took forever to be cleaned, and our beef and black bean had no flavour what so...ever and the sauce was runny and the meat was chewy. The food has always been good, but this was just yuck!!!!! We left half of it on the plate. Don’t think we will come back.