Pour Haus - Tell City

Our experience with the service was also poor. Our waitress had a strong smell of cigarettes and after serving our food, she disappeared and didn’t check on us... read more Our experience with the service was also poor. Our waitress had a strong smell of cigarettes and after serving our food, she disappeared and didn’t check on us again. My husband ran out of his drink midway through the meal and began coughing, so my children and I had to share our drinks with him since the waitress was nowhere to be found. When she finally returned, it was clear that she realized her oversight and offered to refund nearly $16 from our order. As someone with celiac disease, I am extremely cautious about my food choices, but my concerns were not taken seriously. I ordered a taco salad due to the limited affordable options available, but it was served in a hard shell bowl. When I asked the waitress if it was made from corn or wheat before eating, she initially said corn. However, after my husband explained my dietary restrictions, she returned to inform us it was actually wheat. This was a significant issue. For individuals with celiac disease, even a small amount of gluten can cause severe illness. Instead of taking proper precautions, it appeared my salad had just been hastily adjusted, with the meat placed onto a bed of lettuce from a gluten-containing bowl. I trusted the restaurant to handle my order carefully, given our detailed discussion about my serious reactions to gluten. Because of their negligence, I suffered severe health issues, including intense stomach pain and swelling in my hands and face, along with an all-over rash—a common reaction to gluten exposure. I had only eaten at home earlier that day, so the gluten had to have come from this restaurant. Moreover, this establishment seems to forget they are located in Tell City, Indiana, rather than a bustling city like Nashville. I can find cheaper, higher-quality food along the Nashville strip than what this restaurant offers. I’ve seen management mention rising supply costs in other reviews, but there are countless suppliers and alternative ways to avoid such drastic price increases. Given the negative feedback, one would expect the new management to take these concerns seriously and work on restoring the restaurant's previous reputation. Sadly, we will not be returning to Pour Haus. It is crucial for restaurants to prioritize the health and dietary restrictions of their customers, especially when these concerns are expressed clearly, and unfortunately, Pour Haus failed to do so. It's truly disappointing. Service: Dine-in Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Meal Type: Dinner Price Range: $10–20 Food: 4/5 Service: 4/5 Atmosphere: 5/5 Recommended Dish: Burger I recently dined at this restaurant for dinne... read more Meal Type: Dinner Price Range: $10–20 Food: 4/5 Service: 4/5 Atmosphere: 5/5 Recommended Dish: Burger I recently dined at this restaurant for dinner, and I had a great experience. The food was impressive, earning a solid 4 out of 5. The burgers, in particular, stood out and are something I would highly recommend. The service was also commendable, scoring a 4 out of 5, with attentive staff who made sure we had everything we needed. The atmosphere was delightful, earning a perfect 5 out of 5; it set the perfect mood for a relaxing dinner. Overall, it’s a fantastic spot for a casual meal without breaking the bank!

Tammy the greatest we ask her every time we are there. She is the best Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere... read more Tammy the greatest we ask her every time we are there. She is the best Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Side Salad, The King Chop Parking space: Somewhat difficult to find parking Parking options: Free street parking

Kylie was helpful and friendly!! Only issue is the prices have went up!! Food: 4 Service: 4 Atmosphere: 4 read more Kylie was helpful and friendly!! Only issue is the prices have went up!! Food: 4 Service: 4 Atmosphere: 4

Great atmosphere! Consistently good food. For what the restaurant business has been handed over the past few years, The Pour Haus serves the Tell City community... read more Great atmosphere! Consistently good food. For what the restaurant business has been handed over the past few years, The Pour Haus serves the Tell City community about as well as any restaurant can. We enjoy every visit. And our experience with servers has always been good, but our spirits are always lifted when Tammy takes care of us! She’s the best! Cheers to Pour Haus and to many more years of success!! Food: 5 Service: 5 Atmosphere: 5