Portofino Reviews (4071)

A restaurant without a rating is almost like a beer garden without a guest. Menulist has collected all reviews for Portofino so you can get an impression based on the opinions of other visitors. So far, there are 4071 reviews found on 7 pages. The average rating for Portofino is 4.3, which means guests have a very high opinion of this restaurant. Help our visitors with your review through our rating system.

Overall Total Score

4.3 out of 5

Impressive | 4071 reviews

Reviews from various websites

All reviews for Portofino from all websites. The restaurant offers good food (4.3 stars) and is one of the best restaurants in Stoke-on-Trent.

dozie-akuwudike

24.12.2023 - 08:23

Fantastic environment, friendly staff and management Tasty Food!! Food: 5 Service: 5 Atmosphere: 5

alan-wilson-mechanic

24.12.2023 - 08:23

A Good Italian, a little overpriced the food is good, the service is good, I just come away feeling it was lacking, a meal no better than many other Italian res...

jane-elgar

24.12.2023 - 08:23

Food was absolutely beautiful. Definitely will be going again soon Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5...

tom

24.12.2023 - 08:23

Great place for Italian food in a city of limited options.... The staff were very friendly and catered well for Gluten Free, although the menu itself is limited...

andy-dawber

24.12.2023 - 08:23

Excellent food and customer service great atmosphere. Travelled from Sheffield great restaurant Food: 5 Service: 5 Atmosphere: 5

Last update : 24.12.2023

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"Having paid for a meal at the time of ordering confirmation of payment being accepted I was astounded to find the delivery driver had been sent back to our property, banging on my door to ask for payment at 10:30pm as his manager had sent him back. This is despite us telling him it was already paid for when he first delivered the meal at 7pm. He wouldn 't accept the fact and knocked on again after we 'd closed the door. To make matters worse, when we called up to confirm we 'd already paid and it was showing deducted from our bank, the person who answered the phone said well, if you think you 've paid! . We don 't think we paid, we know we paid and told you this 4 times. Having spoken to Eddie, who was a manager that kindly called me back from the landline, after I was told the manager was not in until tomorrow, I can accept the explanation of a mistake on their part but not that someone found it acceptable to send the driver to my door to confront my wife at 10:30pm, without any face covering, 1 foot away during COVID. Atrocious experience."

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