Chili's Grill Bar - Sandusky

We had a fantastic dinner! It was our first time at Chili's, and all four of us loved it! The service was outstanding! I’ve never experienced a waitress who was... read more We had a fantastic dinner! It was our first time at Chili's, and all four of us loved it! The service was outstanding! I’ve never experienced a waitress who was so kind, helpful, and friendly. We will definitely be returning!

The staff was incredible and extremely kind to both us and our children. We had at least two team members consistently checking in on us and attending to our ne... read more The staff was incredible and extremely kind to both us and our children. We had at least two team members consistently checking in on us and attending to our needs. They did a fantastic job of keeping our drinks filled. The food was perfectly cooked and served promptly. If you find yourself near this Chili's, be sure to stop by; we're so glad we did. Thank you to the Chili's team for creating a wonderful experience for our family. Next time we're in the area, we'll definitely be back!

I loved it! Robert was an excellent server, and the meal was delicious. The menu was concise, and we appreciated that we could keep our utensils and straws thro... read more I loved it! Robert was an excellent server, and the meal was delicious. The menu was concise, and we appreciated that we could keep our utensils and straws throughout the meal (they provided spoons for our shared cheesecake). I also noticed that tables were cordoned off and sanitized after each meal, which added to the overall positive experience.

We began our evening with a frustrating wait despite many empty tables. Once seated, we noticed several servers passing by without stopping at our table. It was... read more We began our evening with a frustrating wait despite many empty tables. Once seated, we noticed several servers passing by without stopping at our table. It wasn't until we spoke to a manager that someone finally took our order. The salads arrived, but we had no silverware to eat with. After about 15 minutes, the friendly host managed to bring us some. We even asked a passing server for silverware, but she never returned. Throughout our meal, our server neglected to check on our drinks, only coming by to deliver the salads and later to process the bill on the table. Overall, it was a disappointing dining experience, and I wouldn't recommend this establishment to anyone.

The salads are delicious, and our waitress was incredibly friendly. We received great service, and there were plenty of options, especially for vegetarians. read more The salads are delicious, and our waitress was incredibly friendly. We received great service, and there were plenty of options, especially for vegetarians.