Reviews


A establishment without a rating is almost like a beer garden without a guest. Menulist has collected all reviews for Lotus Thai Cuisine so you can get a picture based on the opinions of other customers. So far, there are 593 ratings found on 3 pages. The average rating for Lotus Thai Cuisine is 3.4, which means the restaurant is generally well received. Help other guests with your review through our rating system.

Overall Total Score
3.4 out of 5
Good | 593 reviews

Reviews from various websites

All reviews for Lotus Thai Cuisine from all websites. The restaurant offers good food (3.4 stars) and is one of the best restaurants in Piedmont.

Yelp
3.0 ★ from 209 reviews
shayla-b-doctor40
24.12.2023 - 00:03

What an adorable little Thai food spot tucked away in the beautiful Piedmont area! This place was recommended to me by one of my clients. I had plans to go...

david-a-r-flower04
24.12.2023 - 00:03

Great lunch specials for just $6.95. Not a big meal but just enough for lunch. I had the green curry with chicken. Lots of vegetables. It wasn't special or...

sunil-r-school1491
24.12.2023 - 00:03

What a ridiculous restaurant! We were in the neighborhood today and there were not a lot of options given that it was Christmas. The two Chinese...

INT Restaurants
3.5 ★ from 301 reviews
pranjal-10
19.08.2023 - 08:50

This newly renovated place is so warm and cozy. The food was impeccable. Absolute value for money. We ordered fresh rolls, pad Kee mao and green curry. Green cu...

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rayah-1
19.08.2023 - 08:50

Well this is definitely the best Thai food I have had in the Bay Area. And I really love the place across the street from my house. But the flavors here are jus...

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"First of all. I can't believe I have not stopped in here earlier in my life. How could I miss this GEM. This is my second time coming here after yesterday because I wanted to try their breakfast and egg salad sandwich. YUM! Yes the fat kid is strong within. Yesterday I was walking through mission on my way back from the tailors. I always past this place paying no mind thinking it's just another sandwich shop. But then I smelled this delicious aroma coming from there. I was like WTF smells good! Went in to check it out. I was impressed with the layout and products they have in there. It was so clean and organized. Then I realized it's an Italian delicatessen shop. No wonder why. I LOVE Italian food. I swear I feel like I was an Italian in my previous life. The people was so nice and great customer service. Grabbed me (2x) Mikey Jessica to go. Killed both in the same day. Now I am back to grab breakfast and lunch. What's great is the price. I pay like $12+ for Roxie down the street. Dont get me wrong Roxie is good. But a good big sandwich for less is Awesome in my book. Will be coming here more often. Highly recommended!"
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"Food is good but need to step up customer service.I ordered on DoorDash and got a reasonable ETA so I started walking to the store. This was lunch time. When I got to the store, ETA jumped twice so then I had to wait 40 minutes to get a salad. I asked them if they can expedite it, they said no. I asked them to cancel and they said I have to wait 15 minutes.Obviously DoorDash needs to do better but a couple recommendations that the store can take to improve:1. Stop taking orders if you are out of capacity, especially for pick up at peak time. People walk to the store instead of waiting at home. I don’t check my phone every minute to see whether the ETA increases or not. I get an ETA and I walk. It’s a very bad experience that ETA increases significantly when you are already waiting in the store.2. Show some empathy and be kind to your customer. Lunch time is very tight for most people working in the city. I understand it’s taking longer to prepare the food and the least you could do is to help me cancel order right away so I can stop waiting and go somewhere else. Btw if I cancel on my end, I do not get a refund. All I got was “sorry there’s nothing I can do”.3. The other thing you could do is to route my order to the in store purchase queue which seems to have a shorter wait and start preparing my food right away instead of telling me I have to wait another 40 minutes. No way you are asking your customer to wait 40 minutes for a salad in a supposed to be “fast” food restaurant.Let me know how you think of my recommendations."