Jimmy John's - Oklahoma City

Been to a number of Jimmy John's in various states so my expectations were fairly high based on past experiences. This particular store dissapointed me a bit.... read more Been to a number of Jimmy John's in various states so my expectations were fairly high based on past experiences. This particular store dissapointed me a bit. The folks taking the order were competent and correctly produced the order I placed - BUT the enthusiasm and 'playfulness' I have experienced at other stores just wasn't there. Kind of like serving their time instead of truely enhancing customer experience. One example obvious to me was the taking down of the soda machine about 15 minutes before closing. They just did it. In the Colorado Springs store they announced last call and encouraged customers to top off their drinks first even though it was the Fourth of July and they really wanted to head out to party (based on their banter). They made it more of an event rather than a task for them and a surprise for the customers still remaining. Little things, like non-verbal communication, add up to make to make a more enjoyable experience and repeat customers. Jimmy John's prides itself as a franchise of having made its success by being all in with its employees and customers. As for the sandwich, it was ok. Better than many Subways and the 'stop & robs' for content and construction. Somehow it didn't taste as good as sandwiches from other Jimmy John's. I think I know why. Perhaps I picked a bad evening with them off their game?

Been to a number of Jimmy John's in various states so my expectations were fairly high based on past experiences. This particular store dissapointed me a bit.... read more Been to a number of Jimmy John's in various states so my expectations were fairly high based on past experiences. This particular store dissapointed me a bit. The folks taking the order were competent and correctly produced the order I placed - BUT the enthusiasm and 'playfulness' I have experienced at other stores just wasn't there. Kind of like serving their time instead of truely enhancing customer experience. One example obvious to me was the taking down of the soda machine about 15 minutes before closing. They just did it. In the Colorado Springs store they announced last call and encouraged customers to top off their drinks first even though it was the Fourth of July and they really wanted to head out to party (based on their banter). They made it more of an event rather than a task for them and a surprise for the customers still remaining. Little things, like non-verbal communication, add up to make to make a more enjoyable experience and repeat... read more

Love trying new places. However, after trying the #1, I was not impressed. Bread tough. Subway has them beaten. Incorrect chips delivered. Ate about a third of... read more Love trying new places. However, after trying the #1, I was not impressed. Bread tough. Subway has them beaten. Incorrect chips delivered. Ate about a third of the sandwich, and gave the rest away. Pricey! $10 for sandwich, chips and med. coke.

Been to a number of Jimmy John's in various states so my expectations were fairly high based on past experiences. This particular store dissapointed me a bit.... read more Been to a number of Jimmy John's in various states so my expectations were fairly high based on past experiences. This particular store dissapointed me a bit. The folks taking the order were competent and correctly produced the order I placed - BUT the enthusiasm and 'playfulness' I have experienced at other stores just wasn't there. Kind of like serving their time instead of truely enhancing customer experience. One example obvious to me was the taking down of the soda machine about 15 minutes before closing. They just did it. In the Colorado Springs store they announced last call and encouraged customers to top off their drinks first even though it was the Fourth of July and they really wanted to head out to party (based on their banter). They made it more of an event rather than a task for them and a surprise for the customers still remaining. Little things, like non-verbal communication, add up to make to make a more enjoyable experience and repeat customers. Jimmy John's prides itself as a franchise of having made its success by being all in with its employees and customers. As for the sandwich, it was ok. Better than many Subways and the 'stop & robs' for content and construction. Somehow it didn't taste as good as sandwiches from other Jimmy John's. I think I know why. Perhaps I picked a bad evening with them off their game?

Been to a number of Jimmy John's in various states so my expectations were fairly high based on past experiences. This particular store dissapointed me a bit.... read more Been to a number of Jimmy John's in various states so my expectations were fairly high based on past experiences. This particular store dissapointed me a bit. The folks taking the order were competent and correctly produced the order I placed - BUT the enthusiasm and 'playfulness' I have experienced at other stores just wasn't there. Kind of like serving their time instead of truely enhancing customer experience. One example obvious to me was the taking down of the soda machine about 15 minutes before closing. They just did it. In the Colorado Springs store they announced last call and encouraged customers to top off their drinks first even though it was the Fourth of July and they really wanted to head out to party (based on their banter). They made it more of an event rather than a task for them and a surprise for the customers still remaining. Little things, like non-verbal communication, add up to make to make a more enjoyable experience and repeat... read more