Pizza Hut - Norwich

#5 - Pizza - Norwich, Pasta, Ice Cream
Unit 301 The Dining Terrace, NR2 1SG, Norwich, United Kingdom
Dishes: 11
Menu
Full menu with pictures, prices and categories.
Address
Pizza Hut Unit 301 The Dining Terrace, NR2 1SG...
Phone
+441603664622
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Last update: 28.04.2025

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★ 3.1 / 5 from 211 reviews
lauraajade
LauraaJade 08.10.2023 - 06:18

Ordered the bundle meal, large pizza, 2 sides and 2 desserts All going well. Put on a table well within seeing range. Asked to wave red paper for attention. WE WAVED THE PAPER, numerous times! We never got the second dessert. Waved our paper for 20 minutes and still noone came over. We left in the end! Wont be back. I was a waitress for 6 years in somewhere 3x the size and managed, sort it out.

shirley-7
Shirley 04.09.2024 - 11:21

After Queuing for 10 minutes we were seated and told there would be a half hour wait for food. Orders were taken quickly and drinks brought. Our 15 year old granddaughter had a ' help yourself ' orange drink ' £2.75 while we had a mug of tea £2.10 each . It arrived with a complete lipstick mark on mine so we complained and it was exchanged with apologies. The 2nd grotty mug had a horrible scum on top of the tea.Yes our pizza 's were half an hour -lukewarm and not brilliant for £11.99 each . We ate with our fingers as after handwash they were cleaner than the cutlery provided which had food stuck to it. I avoided the free salad after watching children crowding round it. The only good thing was the staff who were all very polite.Needless to say we won 't be eating there again.

lee885
lee885 04.09.2024 - 11:21

After a day of post Christmas shopping my son and I fancied something quick, as Pizza Hut usually is. After waiting over 15 minutes for the waitress to spot us sitting there whilst I waived my arms for attention we decided to leave. She even served a table behind us as soon as they had sat down. She never even looked at us or acknowledged we were there. Her colleague had shown us to the table and had informed us we would be looked after. Useless service, waste of time!

shutterman
shutterman 04.09.2024 - 11:21

Service slow but pleasant. salad bar messy. Pizza soggy. Worst thing was when I went to pay the cost of a Squash drink which was ordered for a 2year old with a buffet meal £2.65!! This was a weak small glass of squash I said to the girl it has been charged same price as a refillable fizzy drink and she said she was sorry but its Pizza Hut policy to charge this and I could write to head office as there was nothing she could do. I emailed head office and the reply was it up to the branch you went to what they charge for these drinks and when I next go in store I should mention it! So round in Circles I have been. Not Impressed! I told head office I was not happy about this and would put my experience on Trip adviser so others do not fall into this trap and check prices first. Most places give a free drink with kids meal or charge a small amount 50p.

thelocalbigdog
thelocalbigdog 04.09.2024 - 11:21

Best Pizza Hut I've been to for amount of choices on buffet pizza. So many different varieties and constantly cooked so you keep getting fresh pizza out. Beautiful

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