Smashburger - Mesa

Would give 1 star review made a order on line for 6 people said they didnt have the product to make order refused to give me a credit now have to call credit ca... read more Would give 1 star review made a order on line for 6 people said they didnt have the product to make order refused to give me a credit now have to call credit card company to dispute charge. Michael the manager refused to do anything about it. i am sure this smashburger will be out of business in 6 months the way the treat paying customers

I’m the store Manager for AT T next door they hired a new GM. He’s very rude. He has an attitude when he gets called out for it, he doesn’t realize that he’s ru... read more I’m the store Manager for AT T next door they hired a new GM. He’s very rude. He has an attitude when he gets called out for it, he doesn’t realize that he’s rude, that’s how rude he is. One of my employees just went over there to get lunch he asked the difference between smash fries regular fries he just gave him attitude. I’m pretty new to a Manager position, but I know to not treat my reps customers any type of way. That’s literally one of the basics of being a Manager. I’m very young. I’m 21 years old, I still know to not treat or talk to my reps any kind of way, whether you’re having a bad day or night. Separate your personal issues from your work. That’s not a good combination man.

How have I never been to this place?! beautiful service excellent food, not to mention the presentation! great facility, a little hard to find first but it is v... read more How have I never been to this place?! beautiful service excellent food, not to mention the presentation! great facility, a little hard to find first but it is very nice and has a good atmosphere; kasse was very accommodating from my view (I lost my glasses and cannot see very well without them) and offered to read the menu for me! 10 stars if I could!

Update: decent place with great food! customer service needs some improvement, they were a little slow and messed up some of the order. but for eating and the p... read more Update: decent place with great food! customer service needs some improvement, they were a little slow and messed up some of the order. but for eating and the price it is worth it. they have actually recompensed me for my experience! I'm pretty surprised. Thank you!

My husband got the Avocado Bacon Club with grilled chicken, it used to come with avocado slices and now it’s an avocado sauce. He preferred it better with the s... read more My husband got the Avocado Bacon Club with grilled chicken, it used to come with avocado slices and now it’s an avocado sauce. He preferred it better with the slices. Our fries were fresh along with my classic burger!! Service was good and we didn’t have too wait long for our food!!