Spaghetti House Cranbourn Street

We were drawn in here because it looks so nice and cosy from the outside and appeared busy which is usually a good sign. Waitress took us to a downstairs table... read more We were drawn in here because it looks so nice and cosy from the outside and appeared busy which is usually a good sign. Waitress took us to a downstairs table straight away but we found it very cold and cellar like down there. No windows to people watch the streets of London. Agree with others, food mediocre and soft drinks way over priced. We asked for vinegar for our chips and waitress brought over balsamic vinegar? When waiter brought over the bill, he stood beside me waiting on payment. I witnessed him earlier do this at another table. This is uncomfortable, usually patrons are left for a few mins to peruse the bill. Shocked to see they add 13.5% service charge. I know this is discretionary, however, highest charge in any London restaurant we visited and service was not fitting of this although I did pay as his closeness felt slightly intimidating. We wouldn't return.

Sadly the food here was mediocre at best and didn't represent good value. Soft drinks were really overpriced, even for London. read more Sadly the food here was mediocre at best and didn't represent good value. Soft drinks were really overpriced, even for London.

Worst restaurant experience ever. We (2 persons) order one tiny appetizer and two pizzas at 17:05. The appetizer arrives at 17:05, so far so good. At 18:00, we... read more Worst restaurant experience ever. We (2 persons) order one tiny appetizer and two pizzas at 17:05. The appetizer arrives at 17:05, so far so good. At 18:00, we were still waiting for the two pizzas. No apologies, nothing. They even made us pay the little we’d consumed. An absolute disgrace, from start to finish. Never go there, ever.

Delicious home made Italian food. We were looked after well, although weren't given the specials or wine menu! Service was relatively quick, which was good beca... read more Delicious home made Italian food. We were looked after well, although weren't given the specials or wine menu! Service was relatively quick, which was good because we were on a schedule. Highly recommend eating here for the delicious food and choice of pizza and pasta. I will come again with family the next time we're in London.

Visited here with the family and have to agree with the other comments- the food was lovely but the service was bad. We had to wait for drink and food orders an... read more Visited here with the family and have to agree with the other comments- the food was lovely but the service was bad. We had to wait for drink and food orders and then wait for it to arrive too. We didn’t receive all the drinks so had to ask again, we waited and waited for them to bring the Parmesan cheese for the pasta dishes so they were cold ish when we could eat them- the waitress was even scolding the waiter to go and get it (unprofessional). No one checked in with us at all then £14 auto service charge for rude staff- not impressed.