Dairy Queen - London

We stopped after dinner on our way to the hotel. It was a great treat. we love DQ Ice cream. Always good, especially the dipped cones. read more We stopped after dinner on our way to the hotel. It was a great treat. we love DQ Ice cream. Always good, especially the dipped cones.

I ordered a poutine through the drive through. Once had paid they then told me they didn't have any cheese... I told them not to worry about it and just to give... read more I ordered a poutine through the drive through. Once had paid they then told me they didn't have any cheese... I told them not to worry about it and just to give me fries, and they gave me a small fries instead! Poutine costs like 5 bucks, small fries do not. Whenever you wait inside for food, they take forever to serve you. None of the staff have any sense of urgency.

Do not visit this restaurant under any circumstances. The customer service is terrible. Dairy Queen corporate office seems indifferent and the manager refuses t... read more Do not visit this restaurant under any circumstances. The customer service is terrible. Dairy Queen corporate office seems indifferent and the manager refuses to address any concerns over the phone.

I ordered a cake online for pick-up at the Wharncliffe location, but they called to inform me that they were unable to fulfill my order because their machines w... read more I ordered a cake online for pick-up at the Wharncliffe location, but they called to inform me that they were unable to fulfill my order because their machines were broken.

I wish I could give this place a zero-star rating. This location provides the worst service I have ever experienced and consistency is non-existent. read more I wish I could give this place a zero-star rating. This location provides the worst service I have ever experienced and consistency is non-existent.