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The food is flavourful and really good quantity. It is kind of between a take-out place and a sit-in restaurant, as the in-house service is sometimes a single person (cooking and serving). Overall though decent seating and excellent food! View all feedback.
What User dislikes about Jerusalem Grill:
The restaurant defiantly has good food but the customer service is bad. I've been there a couple times, when I walk in, its usually empty and no one says Hi, or Welcome.. they just ignore you. It feels like your attending a funeral, the silence. The girl isn't allowed to talk to guys I think, you say hi and she doesn't acknowledge it, it gets awkward, she looks at you till the guy comes over to take your order with a... View all feedback.
The Jerusalem Grill has two locations, one in the Fleetwood area and the newer one, which we visited on a cold Sunday. Located near Boston Pizza on the bypass just west of Fraser Hwy, it was easy to find and park. The menu offers typical Middle Eastern dishes at very reasonable prices. We tried the quarter chicken dark meat plate for $9.49, which came with basmati rice, two salads, including Fatoush, and dips like Houmus and the delicious Toum garlic sauce. The chicken, available grilled or fried, was tender and flavorful. We also ordered the Roasted Lamb Shank plate for $13.99, which featured a fall-off-the-bone lamb shank. Each plate came with pita bread and a soft drink. We also got a Lamb Cube wrap to go, which was tasty and tender. The restaurant has a few tables and chairs, including a communal table where you can watch the game. The owner, who was also our cook and server, was initially all business but warmed up as we chatted with him about the restaurant. Overall, we had a great experience and would definitely return.
Upon initial observation, this restaurant may seem like a run-down place, but my boyfriend and I were pleasantly surprised after eating here. The food was delicious, the service was quick and friendly, and they were accommodating when we made some substitutions. The prices were very reasonable. We plan to return, but next time we will opt for takeout instead of dining in.
Over priced , small portion. Not fresh. Won't be back. Surrey location is way better, they serve u twice the serving and it's very fresh.
The restaurant defiantly has good food but the customer service is bad. I've been there a couple times, when I walk in, its usually empty and no one says Hi, or Welcome.. they just ignore you. It feels like your attending a funeral, the silence. The girl isn't allowed to talk to guys I think, you say hi and she doesn't acknowledge it, it gets awkward, she looks at you till the guy comes over to take your order with a , what do you want? While you eat theirs no follow up service either. The food is good, but the service is pretty bad that I go to a different place down the street now. The restaurant had potential, but customer service makes it a regretful experience.
Didn't have time to eat before we left to go to Canada. I was hungry and wanted to try some local flavor. Got here late. Ordered Shwarma chicken and lamb. Dish came with good size portion. Salads were great but the meat was on the dry side.
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