Village Inn - Green Bay

I'm making this review because it has a lot of negative ones and I want to let you know that even though the outside could use some updating, the room we have is great! Spacious, has a kitchenette, nice TV, bathroom with tub and shower, etc .. Clean and beds are nicely made. Adding pictures.

It's okay. It's clean enough, ? and has the things you need. No musty smells or mold, but there was another persons hair in our shower that was overlooked. And to few toiletries. It'll do in a pinch.

Avoid this place at all costs!! My elderly father made a non-refundable reservation via hotels.com by mistake. He thought he was making the reservation directly. When I called to see if I could cancel the reservation due to the mistaken nature of the reservation (and the subsequent cancellation of the trip altogether), I was told in no uncertain terms it was non-refundable. Ok, fair. However, the individual who answered the phone, Dipak Patel, was the rudest customer service person I’ve ever encountered. He raised his voice to me, told me I was wasting his time and that the owner did not have time to talk to customers. Simply unacceptable.

Rooms are very small and the people in general stink very high for a small

Just a dump. Rude service and they charged me twice. Avoid like the plague. Not worth any cost savings you may incur.