Kfc - Glasgow

Well i am outraged with my kfc order. The size of the chips were disgusting. And the cheeky spicy wings were as small as could be. I was nearly in tears but the... read more Well i am outraged with my kfc order. The size of the chips were disgusting. And the cheeky spicy wings were as small as could be. I was nearly in tears but then turned to anger as I stomped out the restaurant. You have lost a customer… this was NOT ‘ finger licking good’

About midnight on Sunday 11th September visited this KFC for food prior to going back to hotel. Ordered at the till and when asking for certain items staff memb... read more About midnight on Sunday 11th September visited this KFC for food prior to going back to hotel. Ordered at the till and when asking for certain items staff members stated they were only available on certain days despite it allowing the order if you had to use the self service. Anyway 30 minutes after ordering 2 x 4 piece boneless banquets for 1 they were “ready”. Received 3 boneless pieces of chicken which were a fraction of the size they would normally be along with cold, soft chips. Not a good experience. Won’t be back. Staff members very rude and uninterested. When going to use a discount code following placing my order a trainee staff member called Boris huffed and puffed and said “now I’ll have to start your order again”. Would think he was doing this job voluntarily and could be doing with some customer service training. Don’t waste your time here, walk across the road to McDonalds.

You don't expect to write a review for a fast food outlet and I've never written such a negative review before, but for this place, I'll make an exception. This... read more You don't expect to write a review for a fast food outlet and I've never written such a negative review before, but for this place, I'll make an exception. This was without doubt the worst place I have eaten at, the place was manky, staff were disinterested and nobody, and I mean no one, was cleaning up. We were there for a good 25 mins and didn't see any staff even attempt to clean tables (which were disgusting) we were lucky to find a table that was not as dirty. We only stayed as we were exhausted and hungry after a long day and thought they're busy. We gave the benefit of the doubt as it's a busy area and we fully expected a team of employees to start clearing up......it didn't happen. There were folk checking the bins but not even putting the piled high trays with leftovers into the bin, which stopped us in our tracks. I was about to phone environmental health as I was so disgusted with the place, it really was awful. To add insult to injury they failed to fulfill our order and we asked for the missing drink while collecting our order, and we didn't realise until after sitting down that another part of the order was missing, we didn't go back up as we had no receipt as one was not given at the time of purchase, we felt that we couldn't go back, yeah, we should have taken a pic of the order but as they said a receipt would be given, it never appeared, this just added to the dire experience. Our order was just shy of £40 and was not a complicated order as there was only four of us Upstairs was closed which I think may be getting refurbished, but this isn't an excuse, this is even more of a reason to keep the downstairs even cleaner. I will never frequent another KFC for as long as I live after this experience....**** awful, never again. Management seriously need to sort this out and I don't mean the outlets management either, I mean someone needs to visit this place and sort this out before it destroys your already diminished reputation completely. I'm happy to be contacted by a KFC representative to discuss further, if they so wish.

By far the worst KFC I've ever been in. Dirty, dirty, dirty. Tables looked like they hadn't been cleaned in ages. Touch screens for ordering didn't work. Didn't... read more By far the worst KFC I've ever been in. Dirty, dirty, dirty. Tables looked like they hadn't been cleaned in ages. Touch screens for ordering didn't work. Didn't get everything on our order. AVOID.

Absolutely horrific service and highly incompetent staff. Extremely slow service, no customer service skills. read more Absolutely horrific service and highly incompetent staff. Extremely slow service, no customer service skills.