Hotel Sonne Füssen - St Helens

Stayed at the Hotel Sonne in Füssen from November 24th to November 26th, 2022. We had booked the beautiful, large room Large Plus Ludwig II. This room had a lot... read more Stayed at the Hotel Sonne in Füssen from November 24th to November 26th, 2022. We had booked the beautiful, large room Large Plus Ludwig II. This room had a lot of space and a huge bathtub. If you are in Füssen, you should treat yourself to this room. The rest in the photos/video. If I come to Füssen again I will spend the night there : IG: Don Tobi Photography

We had a wonderful weekend in Füssen, also thanks to this great hotel. Very friendly staff, beautiful rooms and a very rich breakfast buffet. We'll definitely b... read more We had a wonderful weekend in Füssen, also thanks to this great hotel. Very friendly staff, beautiful rooms and a very rich breakfast buffet. We'll definitely be back. Highly recommended

The hotel is so worth staying. Excellent experience. The front desk service was great, breakfast and dinner at the hotel restaurant were amazing. read more The hotel is so worth staying. Excellent experience. The front desk service was great, breakfast and dinner at the hotel restaurant were amazing.

We have been to the Hotel Sonne several times and we have always really liked it. The breakfast is very tasty and varied and the location is fantastic. Unfortun... read more We have been to the Hotel Sonne several times and we have always really liked it. The breakfast is very tasty and varied and the location is fantastic. Unfortunately, during the last two stays, some old products could be found at the breakfast buffet. Some of the cheese was already bulging, the hummus and sweet mustard were very dried out and the white sausages didn't really look appetizing either because they were already dried on top. In the wellness area, the shower drains were blocked, resulting in large puddles, which pose a risk.

Poor hospitality as we had a bad experience with the reception, otherwise the hotel has great ambience and rooms. We have read the reviews before we booked this... read more Poor hospitality as we had a bad experience with the reception, otherwise the hotel has great ambience and rooms. We have read the reviews before we booked this, first night was amazing, however the following day we went to the reception to get a stamp to redeem 8 free credits for declining the room-cleaning service, the receptionist said no stamp was needed and promised to arrange accordingly for us after taking our number. At night we decided to have some drinks at their restaurant and tried to make use of the free credits but was denied. So we went to the reception again to check, a staff from another shift was being low key rude to us, as if we were trying to steal the free credits because we do not have the stamps? We were asking nicely for him to check in the system as the lady in the morning promised that she would arrange for us. Felt like he was being racist to us, and as we recall, the female staff in the morning wasn’t even handling the process correctly. The whole complaint process was unpleasant, as the staff was talking to us in a very patronising tone, including the waiter at the restaurant when we were requesting about the credits. We’re happy to pay, and if you’re not happy about giving out free credits, don’t offer it.