Steak 'n Shake - Fort Wayne

Just come here if you deserve to be punished. would not take my order thru laufwerk thru, had to come in. placed order and the guy responsible for burger and po... read more Just come here if you deserve to be punished. would not take my order thru laufwerk thru, had to come in. placed order and the guy responsible for burger and pommes stopped what he did to go to the bathroom with his friends (they waited for him at the kiosks)? at least they went to the bathroom for about 8 minutes (single). then he can return (friends left) to finish my order. all I had was a French medium. I have them and they were freezing and hard.

Experience in the theory I had it ever. order with the app, an hour before. I walked in and was ignored by every employee. had to scream to get someone's attent... read more Experience in the theory I had it ever. order with the app, an hour before. I walked in and was ignored by every employee. had to scream to get someone's attention after trying for 20 minutes. it was said rudely that "use the kiosk". I came 15 minutes after my order was to do and they didn't even begin. simple milkshakes, given me warm with zero taste. tested like a cold water, with disgusting tassen. the customer service is long gone.

There is no service anymore. obviously they don't even try to let them know when their food is done when they order for din-in. the order had several mistakes:... read more There is no service anymore. obviously they don't even try to let them know when their food is done when they order for din-in. the order had several mistakes: only one sandwich had to beat, they were on the other sandwich, milkshake had nothing at all and hardly any chocolate taste. the worst part? all the tables were dirty. we cleaned ourselves best. I used the bathroom, and the smell was so bad that I turned around. I love sns.

I love this place. Now it is your own food on a computer order. get your own drink, get your own food. incredibly dirty bathroom. do they have a question or do... read more I love this place. Now it is your own food on a computer order. get your own drink, get your own food. incredibly dirty bathroom. do they have a question or do they need something? do not ask because the employed do not speak English. should not have left a cold impersonal fast food restaurant as a proper restaurant. we will not be back. not because of the above mentioned, but because they fired waiter and cash and bus young and replaced them with a computer and self-service and the only contributors that they both do not belong here and can not even be harassed to learn the language.

Definitely not as good as it used to be, which is a shame. I have good memories of going here with my grandparents as a kid. Don’t get in line at the drivethru... read more Definitely not as good as it used to be, which is a shame. I have good memories of going here with my grandparents as a kid. Don’t get in line at the drivethru if your gas tank is anywhere near E, you’ll risk running out before you get your food. Check your bag before you leave because you’ll probably get the wrong order. I also had a hard time just getting them to answer when you pull up, and I know it’s not just me cause I’ve been sitting here in the parking lot eating and listening to people honk and yell at the speaker. Food isn’t that great anymore, burger was really salty and tasted kinda weird. Fries haven’t changed much at least. I give them a two star just because I know it could be worse, and I’ve experienced worse. I just wanna know what happened.