Peri Peri Original - Crawley

Service took half an hour after ordering. I ordered chicken set as you can see in the photo) only the quarter of chicken that I didn’t like as it’s dry inside o... read more Service took half an hour after ordering. I ordered chicken set as you can see in the photo) only the quarter of chicken that I didn’t like as it’s dry inside otherwise the rest were lovely and tender. The sauces suggested by the staff taste good with hot chicken. Huge amount of fries that I think can be for two. They also have a kiosk so when it’s busy at the till you can just order. Not the cleanliness of my liking I would say if they have an area to wash your hand as this can be a finger food. The staff was on his own despite that he managed to help out customers.

I have been visiting this restaurant frequently since summer 2015. The staff are excellent and the service is great! Sometimes I wonder if any of the same peopl... read more I have been visiting this restaurant frequently since summer 2015. The staff are excellent and the service is great! Sometimes I wonder if any of the same people still work there because they served me a meal, and now I find myself in a cold and dreary Northern European country. Winter is approaching. If any of the staff are reading this and recognize me as Ingrid, please reach out to me at [hidden email].

Order plain chicken burger with no salad or dressing and mild chicken meal when i open it on work it was dressing on burger and the chicken was extra hot so we... read more Order plain chicken burger with no salad or dressing and mild chicken meal when i open it on work it was dressing on burger and the chicken was extra hot so we wasted £15.00 and when they try to explain the manager said that is what u ordered no respect i know what i ordered Mr Peri Peri know it all ...what i would like is my money refund pls

Because I was squiffy they didn’t put all the menu items in my meal shame they try to save money here as the food is ok won’t be going back, as not right ! read more Because I was squiffy they didn’t put all the menu items in my meal shame they try to save money here as the food is ok won’t be going back, as not right !

I have been a customer at this restaurant for years and have always been pleased with the food. However, the service provided by the man behind the counter leav... read more I have been a customer at this restaurant for years and have always been pleased with the food. However, the service provided by the man behind the counter leaves much to be desired. Despite working in a customer-facing role, his communication and customer service skills are lacking. When I asked for some sauce with my food, I was told it was being saved for other customers and could not be provided. Even when I offered to purchase some, I was refused, despite the fact that there was plenty of sauce visible in the fridge. As a result, I struggled to eat my meal which was too dry, and ultimately had to throw it away. I traveled 30 minutes specifically to visit this peri peri shop, but I will not be returning due to the lack of concern for customer satisfaction. It is disappointing that a restaurant with such potential is let down by its staff. I am extremely disappointed.