Rice Box - Clarksville

Kill your money worse than if I've prepared it. No actual cooking, no vegetables, sauce, roasted rice was yellow with everything else in it and wet, wite rice w... read more Kill your money worse than if I've prepared it. No actual cooking, no vegetables, sauce, roasted rice was yellow with everything else in it and wet, wite rice was dry and crispy, all chicken dishes were fried dough no matter how a description. And cost more than anything I ever had. EXTRA-MILE to another Chinese place.

I was told that my food was going out in 20 minutes. It took an hour. I'm observing that 4 people come to order food and go with food before mine was ready. Whe... read more I was told that my food was going out in 20 minutes. It took an hour. I'm observing that 4 people come to order food and go with food before mine was ready. When my food was wrong and when I wanted to complain about my sushi, the lady told me that only 5 pieces of my whole role have cancer. This is not what is being advertised and how it was in the past. I recommend not to eat here. There is service is anxious and there customer service is hard to miss.

Today was my 2nd visit. I needed to try more! It's rare I go back to a Chinese restaurant, it's been literal years since I ate at the same place more than once.... read more Today was my 2nd visit. I needed to try more! It's rare I go back to a Chinese restaurant, it's been literal years since I ate at the same place more than once. This is some of the best fried rice, ever. Hibachi is great, crab Rangoon has great flavor- we have a long drive so we ended up with soft ones, but they reheated well regained their crunch. Miso soup ?? Sushi too, can't beat this place. Definitely worth the drive for us!

1st time won't be the last! Mongolian beef had a nice spicy kick. Will be back to try sushi and more! read more 1st time won't be the last! Mongolian beef had a nice spicy kick. Will be back to try sushi and more!

I am very upset with Rice Box and it's so called manager/owner Kristin Winters. We ordered the Mongolian beef and egg drop soup to go. When we got the food home... read more I am very upset with Rice Box and it's so called manager/owner Kristin Winters. We ordered the Mongolian beef and egg drop soup to go. When we got the food home and started eating the soup we noticed mold and lots of it. My stomach did not feel good afterwards. We threw it out and saved some to show them. Because we live 45mins away I brought back some of the moldy soup the next day, asking for a refund. The manager refused to do anything for me. Saying her soup was fine and they use all fresh ingredients, I said understand that but I have proof of the mold, I didn't put it in there. She said again that it wasn't their fault and that I should have brought the food in that same night, even after I explained how far I lived away. It didn't matter to her. She walked away and sent someone else out to tell me that she wasn't going to do anything for me. So I left the moldy soup and walked out. So disappointed, that's not how you treat your customers. Check your food over real good before eating and hope that you don't need anything because the owner is super unkind and rude. A picture of the mold has been included. I will be eating Chinese food elsewhere.