Jollibee - Cebu City

Filipino, Fast Food, Asian
M. Logarta Avenue | Subangdaku, Mandaue, Philippines, 6000, Cebu City
Dishes: 8
Menu
Full menu with pictures, prices and categories.
Address
Jollibee M. Logarta Avenue | Subangdaku, Mand...
Phone
(+1)638787000
Reservation
Reservation request for Jollibee.

Menu

A comprehensive menu of Jollibee from Cebu City featuring all 8 dishes and drinks can be found here on the menu.

The restaurant has received mixed reviews from customers, mainly focusing on issues with online deliveries and customer service. Multiple customers have experienced incorrect orders or delays due to supposedly incorrect phone numbers. Some have also expressed frustration with the use of non-disposable utensils. Despite these negatives, the prices are deemed reasonable and the service is generally praised, with a standout mention of a helpful and efficient hotline customer service representative. The restaurant may benefit from improving order accuracy, communication, and ensuring all menu items are available for a better overall dining experience.

Last update: 20.08.2024

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★ 3.5 / 5 from 52 reviews

Was User at Jollibee a mag?
My daughter ordered three tuna pies and a burger for online delivery. She was informed that her order would be delivered within 45 minutes. However, after an hour had passed, she checked on her order and was told by a customer service representative that her phone number was incorrect and the order amount was high. We waited patiently for her order only to be given this excuse? You made us wait and then you make up a... View all feedback.

What User dislikes about Jollibee:
Nag order ako ng buko pie, ang deniliver nila sa akin is peach mango pie..at may naka lagay sa online apps how to contact the store where i ordered the food pero d man lang komontak sa amin pabalik para palitan yung maling...deniliver...this is not the first time..I know guys you are tired but pls check the items before you send that to your customer..I just woke up at am to order this kasi Im pregnant at nag crecrav... View all feedback.

That is a typical jollibee. stressed oversorked personal and they look it out. the menu looks good in lighter, but fair when u it. in the hot soggy or boiled chips in cheap oil. Tomato cup is filipino sweet its a necessary taste hehehehehehehe. the serviettes are tiny...not-filipinos eould need 2 of all. I would avoid most Western food frogs and all filipinos asife from mang inasal. chicken meat

The food is reasonably priced and the food is sumptuous. It is very conveniently located and the service is great.

The kids always want to go there because of the stigma which is the bee, but after time I have heightened their sense of taste and they ask for other fast food when asked. The spaghetti is far too sweet. The burgers taste far more...like meat loaf (breading) than a hamburger. The mayonnaise like sauce (yum) they smother the burgers in is horrid. The cheeses is similar if not the same as the unrefrigerated cheese product they sell in the super markets. The fries are tasteless. The chicken is not bad until take home a couple of boxes to find out that they sold you the back of the chicken which will yield all of three bites of actual meat! Their prices are fairly high for fast food. I stay away whenever possible!!

I ordered 3 buko pies, but they delivered 3 peach mango pies to me. They included contact information on the online app where I ordered the food, but they did not respond when I tried to contact them to exchange the wrong item. This has happened before. I understand that people get tired, but please double-check the items before sending them to customers. I woke up at 3 o'clock just to order this because I am pregnant and craving it, and this is what I received.

We drove through the drive-thru this morning and I ordered the breakfast joyful joy. When I arrived at my office, I discovered that they gave me the wrong order. I even asked the woman if everything was okay and she said yes. I was very frustrated with the service because I was already very hungry and it turns out they gave me the wrong order. I suggest that the management have their employees repeat the order before giving it to the customer to prevent this kind of incident.

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