TGI Fridays - Burnsville

First hamburger came black and charred and had originally ordered rare. Shouldn’t have left the kitchen incorrect. Remade and came back better! Spoke with kitch... read more First hamburger came black and charred and had originally ordered rare. Shouldn’t have left the kitchen incorrect. Remade and came back better! Spoke with kitchen manager and he agreed it should not have left the kitchen. Apologized and felt it was kitchen’s fault. Appreciated the kitchen managers professionalism.

Good time to celebrate my birthday with wife, kids, and mother-n-law. read more Good time to celebrate my birthday with wife, kids, and mother-n-law.

We had not been to a TGIF's in probably 20 years and now we know why we probably won't be back to this chain restaurant. Service was good, food was ok and unfor... read more We had not been to a TGIF's in probably 20 years and now we know why we probably won't be back to this chain restaurant. Service was good, food was ok and unfortunately a 1/2 in piece of metal wire was found in the mashed potatoes. Called over the manager and he wanted to make it right by compensating for the meal. The unnerving part of it was that he recognized what it was from which perhaps suggests it has happened before?? Apparently a wire grill brush. As my friend said, the entire batch of mashed potatoes should have been thrown out. Who knows what happened. Really can't think about going back here.

The first hamburger came black and carburized and had originally ordered rarely. shouldn't have left the kitchen wrong. remade and came back better! spoke with... read more The first hamburger came black and carburized and had originally ordered rarely. shouldn't have left the kitchen wrong. remade and came back better! spoke with chef and he agreed it would not have left the kitchen. apologized and felt that it was kitchen fault. evaluates the cuisine manager professionality.

Good time to celebrate my birthday with woman, children and mother-in-law. read more Good time to celebrate my birthday with woman, children and mother-in-law.