TGI FRIDAYS - Buffalo (Galleria)

They did not take reservations, don’t even use this app for having people come to their restaurant. Was thoroughly disgusted.

Had so many servers we couldn’t keep track of who our server was, plus our food was wrong and took forever for anyone to actually serve us.

The service was slow and food was served a little cold

Fantastic server and great grilled items promotion.

We walked in and stood at the hostess table for 7 mins until she got there. No big deal, she was also working as a busser. The big deal was the manager in a pink shirt walked by, looked at us, and then walked away. Super rude. We had reservations for 3:30 but were asked to wait until 4:00 which, yes, was annoying but again no biggie. When we’re were finally seated it took 15 mins for our waitress to take our drink orders where we also gave our food orders also. It took 20 mins to get our drinks and about another 15 for our food. For food, that’s not bad but it shouldn’t take 20 mins to get lemonade. The food was OK. It needed salt and pepper desperately and lacked flavor. The bill was incredibly high for the quality of the food. Service was fine. They were clearly short staffed, and I’ll never fault someone for something out of their control. Just kinda disappointed.