Wendy's - Allentown

Waited a long time in the drive-dru line. I ordered 2 5 for 5 chicken sandwich combos. one with everything you have without salate tomatoes. received with every... read more Waited a long time in the drive-dru line. I ordered 2 5 for 5 chicken sandwich combos. one with everything you have without salate tomatoes. received with everything and did not get the nuggets. the 4 for 4 burgers without pickles senf ordered. I have pickles scabs on the burger. I've never been here. I was in an appt near nazareth opened my eating when I came home. will never return to this wendys again. what a waste of time and money!

It's Wendy's. Generally one of the better fast food restaurants in my opinion but understaffed just like most places nowadays. So after waiting about 10 minutes... read more It's Wendy's. Generally one of the better fast food restaurants in my opinion but understaffed just like most places nowadays. So after waiting about 10 minutes and there were 4 people in line in front of me instead of 5, I left.

I waited in line for 20 minutes at this location to order a chicken sandwich. I was told what I wanted wasn’t available any longer so I ended up getting the 4 f... read more I waited in line for 20 minutes at this location to order a chicken sandwich. I was told what I wanted wasn’t available any longer so I ended up getting the 4 for $4. I got a chicken sandwich and asked for cheese too. I got home, opened it up, I get a chicken sandwich that has a drop of mayo, a half piece of chicken and rotten pieces of lettuce! They pile lettuce on so it makes it look like they gave you everything! They need better management to make sure the employees check the food before they send it out before someone gets freaking sick. Unbelievable, I’ll never come to this Wendy’s again.

My family and I have been going there for years and the service and quality has went down hill. The most recent time we were there the manager at the drive thru... read more My family and I have been going there for years and the service and quality has went down hill. The most recent time we were there the manager at the drive thru window was very rude and most unpleasant. We ordered double stack burgers…..pub fries and chicken nuggets for the family and I asked very nicely which I have done many times before with success at most Wendy’s that if they can give me plain liquid cheese in place of the liquid pub cheese since I have an allergy to it and to my surprise was denied by the manager saying it will mess his inventory up but as a professional business man I know that a negative item taken off an item and a positive item added creates an equal in terms of money, maybe a little inventory adjustment but it’s for a good cause also known as the customer who are the one’s that keep a place going through our purchases. I have added some pictures of the food right out the bag and it was as disappointing as the managers service. The burgers were hardened like old meat down a half hour before, the pub fries had a sliver of bacon and a sprinkle of cheese and the nuggets were over cooked as well, not very good quality since there was not anyone else in line at the time. So hopefully they will get better at this fast food restaurant because it’s in a good location. It just needs some finesse in customer service and quality fast food cooking.

Terrible service. The employee at the front clearly did not own up to her own mistakes. Our meal showed ready and there was only one meal finished waiting. When... read more Terrible service. The employee at the front clearly did not own up to her own mistakes. Our meal showed ready and there was only one meal finished waiting. When we showed our receipt, this female employee refused to read it and gave us the wrong meal, while still preparing it. Even when someone else came in to claim that meal, which was theirs, the employee still would not let us get our meal. She then badgered her boss instead to come out, who right away gave us the correct meal that had been just sitting there. With all her attitude, terrible service. This is my first time writing a negative review because this service is so bad.